GraphQL: theProblem.points.0.title

Fragmented Digital Systems

GraphQL: theProblem.points.0.content

Multiple disconnected dashboards for traffic, waste, CCTV, and utilities — no single source of truth for city operations.

GraphQL: theProblem.points.1.title

No Unified Data Warehouse

GraphQL: theProblem.points.1.content

Data siloed across agencies and departments, making cross-domain predictive analytics and policy decisions impossible.

GraphQL: theProblem.points.2.title

Limited Public Service Digitalisation

GraphQL: theProblem.points.2.content

Citizens still rely on manual counter services for permits, complaints, and payments — reducing efficiency and public satisfaction.

GraphQL: theProblem.points.3.title

Smart Projects Without Smart Integration

GraphQL: theProblem.points.3.content

Smart street lighting, surveillance, and waste management deployed in isolation — without interconnection or central command.

GraphQL: theProblem.points.4.title

Vendor Dependency & Lock-In

GraphQL: theProblem.points.4.content

Reliance on multiple external vendors for each domain with no shared infrastructure ownership or data portability.

GraphQL: theProblem.points.5.title

Slow Incident Response

GraphQL: theProblem.points.5.content

Without real-time cross-department alerting, incident response is delayed and resource allocation remains inefficient.

GraphQL: theSolution.points.0.title

Government Portal & Public Service Website

GraphQL: theSolution.points.0.content

Authority-grade government and council websites with multi-department structure, newsroom, public announcements, downloadable documents, online forms, and SEO — reducing counter load and improving citizen digital access 24/7.

GraphQL: theSolution.points.1.title

Smart City Command Dashboard

GraphQL: theSolution.points.1.content

A unified real-time governance dashboard integrating traffic, waste, CCTV AI, parking, utilities, and environmental sensors — ISO 37122:2019 aligned.

GraphQL: theSolution.points.2.title

Smart Transport & Mobility+

GraphQL: theSolution.points.2.content

Mobility+ fleet telematics for public transport and garbage trucks — GPS tracking, geofencing, route compliance, and AI-powered dispatch automation.

GraphQL: theSolution.points.3.title

Smart Waste Management IoT

GraphQL: theSolution.points.3.content

Ultrasonic bin sensors with real-time fill-level monitoring, automated PMO dashboard alerts, and AI dynamic truck routing to maximise collection efficiency.

GraphQL: theSolution.points.4.title

Smart Parking (PARKSPOT)

GraphQL: theSolution.points.4.content

LPR-based enforcement, real-time occupancy dashboard, mobile payment, and revenue analytics — increasing council income with less manual oversight.

GraphQL: theSolution.points.5.title

IPMS Public Asset Registry

GraphQL: theSolution.points.5.content

Digital tagging of bridges, lighting, signages, and public amenities with maintenance history, SLA tracking, footfall analytics, and QR/AR integration.

GraphQL: theSolution.points.6.title

Citizen Super App

GraphQL: theSolution.points.6.content

Single digital gateway for residents to access municipal services, public transport tracking, smart waste visibility, complaints, and announcements.

GraphQL: recommendedPlatforms.points.0.smallLabel

WD

GraphQL: recommendedPlatforms.points.0.title

Website Design & Development

GraphQL: recommendedPlatforms.points.0.subtitle

Government Website

GraphQL: recommendedPlatforms.points.0.content

Professional government and council websites with multi-department structure, newsroom, public announcements, downloadable documents, online forms, and SEO — reducing counter load and improving citizen digital access 24/7.

GraphQL: recommendedPlatforms.points.0.explorePlatformTest

Explore platform

GraphQL: recommendedPlatforms.points.0.boxUrl

GraphQL: recommendedPlatforms.points.1.smallLabel

DM

GraphQL: recommendedPlatforms.points.1.title

Digital Marketing

GraphQL: recommendedPlatforms.points.1.subtitle

Meta & Google Ads

GraphQL: recommendedPlatforms.points.1.content

Strategic Meta & Google Ads campaigns targeting residents and stakeholders to increase awareness of public services, programs, and civic engagement initiatives.

GraphQL: recommendedPlatforms.points.1.explorePlatformTest

Explore platform

GraphQL: recommendedPlatforms.points.1.boxUrl

GraphQL: recommendedPlatforms.points.2.smallLabel

IP

GraphQL: recommendedPlatforms.points.2.title

IPMS

GraphQL: recommendedPlatforms.points.2.subtitle

Property & Asset Management

GraphQL: recommendedPlatforms.points.2.content

Manage public assets, council premises, tenant billing, and maintenance SLAs in one system.

GraphQL: recommendedPlatforms.points.2.explorePlatformTest

Explore platform

GraphQL: recommendedPlatforms.points.2.boxUrl

GraphQL: recommendedPlatforms.points.3.smallLabel

M+

GraphQL: recommendedPlatforms.points.3.title

Mobility+

GraphQL: recommendedPlatforms.points.3.subtitle

Fleet & Data Analytics

GraphQL: recommendedPlatforms.points.3.content

GPS tracking, AI video, waste truck routing, and public transport management.

GraphQL: recommendedPlatforms.points.3.explorePlatformTest

Explore platform

GraphQL: recommendedPlatforms.points.3.boxUrl

GraphQL: recommendedPlatforms.points.4.smallLabel

EV

GraphQL: recommendedPlatforms.points.4.title

FastEV

GraphQL: recommendedPlatforms.points.4.subtitle

EV Charging Management

GraphQL: recommendedPlatforms.points.4.content

Deploy and manage public EV charging infrastructure with payment integration.

GraphQL: recommendedPlatforms.points.4.explorePlatformTest

Explore platform

GraphQL: recommendedPlatforms.points.4.boxUrl

GraphQL: provenResults.case.caseInfo.title

71 Websites

GraphQL: provenResults.case.caseInfo.subtitle

ministry & local government websites delivered

GraphQL: provenResults.case.caseInfo.content

Karuna successfully redesigned and developed all 71 government ministry and local government websites, establishing a unified digital presence and modern web standards across Sarawak’s entire public sector. This positions Sarawak as one of Malaysia’s most digitally advanced state governments.

GraphQL: freeResources.types.0.label

Smart City — Local Council

GraphQL: freeResources.types.0.title

Smart City Council Implementation Framework

GraphQL: freeResources.types.0.content

From fragmented smart projects to a unified AI-driven Smart City Operating System. Covers the 5-Phase Partner Implementation Pipeline, Data Warehouse architecture, Citizen Super App, and ISO 37122:2019 KPI scoring for local councils.

GraphQL: freeResources.types.1.label

Smart City — Property Developer

GraphQL: freeResources.types.1.title

Smart City Property Developer Integration Guide

GraphQL: freeResources.types.1.content

How property developers can integrate with the city's smart infrastructure — IPMS, EV charging, parking contribution, energy data, and city-wide connectivity to future-proof assets and increase property value.